Shipping policy

Thank you for shopping with She is Sugar Free 💛

We aim to process and deliver your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–2 business days after payment is received.
Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, delivery times are:

Please note that delivery times may vary slightly depending on your location and external factors such as carrier delays.

Shipping costs are calculated at checkout based on your location and order size.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Once your order has been shipped, you will receive a confirmation email with a tracking number, so you can follow your delivery in real time.

If your order is delayed, lost, or arrives damaged, please contact us at Contact Form.

We will do our best to resolve the issue as quickly as possible.

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

For orders outside the EU, customs fees, import duties, or taxes may apply.
These charges are the responsibility of the customer.

If you have any questions regarding shipping, feel free to reach out to us anytime.

Thank you for being part of the She is Sugar Free journey ✨