Terms of service

OVERVIEW

Welcome to She is Sugar Free! The terms "we", "us" and "our" refer to She is Sugar Free (operated by Sinem Uslu). We operate this store and website, including all related information, content, features, tools, products and services (the "Services").

By visiting or using our Services, you agree to these Terms of Service and our Privacy Policy (available on our website). If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must be at least 18 years old or have permission from a legal guardian to use this site. You agree to provide accurate and complete information when making a purchase. You are responsible for maintaining the confidentiality of your account.

SECTION 2 - OUR PRODUCTS

We strive to display our products as accurately as possible. However, variations in color and appearance may occur depending on your device.

Due to the nature of food products, variations in taste, texture, and appearance may occur and do not constitute a defect.

All product descriptions are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products.

SECTION 3 - ORDERS

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order. Orders are only confirmed once payment has been successfully processed.

Please review your order carefully, as cancellations may not be possible after confirmation.

Returns and refunds are governed by our Refund Policy (available on our website).

SECTION 4 - PRICES AND BILLING

All prices displayed include applicable VAT (MwSt.) but exclude shipping costs unless otherwise stated.

Prices may change at any time. You agree to provide accurate billing and payment information.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Delays caused by carriers or external factors are outside our control.

The risk of accidental loss or damage passes to the customer only upon delivery of the goods.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website (text, images, branding, etc.) is the property of She is Sugar Free or its licensors and is protected by applicable laws.

You may not use, reproduce, or distribute any content without permission.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. We are not responsible for their content or functionality.

SECTION 8 - PRIVACY

Your personal data is handled according to our Privacy Policy (available on our website).

SECTION 9 - ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

SECTION 10 - PROHIBITED USES

You may not use the Services for unlawful or harmful activities, including fraud, abuse, or infringement of rights.

SECTION 11 - DISCLAIMER OF WARRANTIES

Our Services and products are provided "as is" without warranties of any kind, except where legally required.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from the use of our Services.

SECTION 13 - TERMINATION

We may suspend or terminate access to our Services if these Terms are violated.

SECTION 14 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Germany.

If the customer is a consumer within the European Union, mandatory consumer protection laws of the country of residence remain unaffected.

SECTION 15 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 16 - CONTACT INFORMATION

She is Sugar Free 
Fröbelstraße 12c
10405 Berlin
Germany

Email: sinem@sheissugarfree.com
VAT ID: DE459713247